Request a refund

MONSTER TV

Read all of this before submitting your refund request.

Sometimes things don’t go as planned, and we fully understand that. Before you proceed with your refund request, we kindly ask that you read through how we can assist you. We are committed to making things right for you, or helping you through the refund process if that is your decision.

Here's what you need to know:

1. Are you experiencing technical issues? If you encounter technical problems, such as connection issues, please reach out before deciding on a refund. Many issues have simple solutions, and our friendly support team is ready to guide you through the steps to resolve them.

2. Want more content? (Most popular) Our service primarily offers Swedish content for a smoother web experience. However, if you’re looking for specific programs or channels from other countries or in different languages, we’re here to listen to you. Simply reply to our email at .me with your requests or via WhatsApp, and we’ll do our best to add them to our collection.

3. Is the stream freezing? If you’re experiencing buffering or interruptions, don’t worry. Send us a message. Often, the issue may be related to your VPN/DNS settings. We can help sort that out too!

Information about the refund window:

You have a 7-day refund window from the date of your purchase.

If, after exploring our solutions, you feel that our service is not exactly what you were looking for, that’s perfectly okay!

Simply fill out the refund request form below within seven days. Make sure all the information you provide is accurate. We will review your request promptly, and if everything checks out, your refund will be processed within just a few hours (1-5 hours).

Request a refund

Read all of this before submitting your refund request.

Here's what you need to know:

Information about the refund window:

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